FAQ

Our trading platform supports a wide range of trading instruments, including major, minor, and exotic currency pairs, as well as CFDS based precious metals, commodities, Indexes, Individual Stocks and DeFi instruments.

A Forex/CFD CRM (Customer Relationship Management) system is a specialized software as a service solution designed for brokerage firms to manage and automate various aspects of their business operations.

Our FX trading platform is a comprehensive software as a service solution that provides an intuitive and user-friendly yet robust interface for traders to execute trades based on the global foreign exchange markets or contracts for difference based on Stock Indexes, Individual Shares, Metals, Commodities or DeFi markets. It offers a wide range of features and tools to support various trading strategies and risk management practices.

Yes. Please check our widgets page here. Customize the size and layout and then simply cut and paste the code onto your page.

Our SparkMarkets Affiliate Management System (AMS) is built to support multilevel Affiliate relationship with a diverse set of payout models. Not only does it allow both your team and the affiliate to track their pipeline in detail we also have a web and mobile interface for the Affiliate where they can track their payouts in real time.

Yes. Our ERP/CRM allows you to seamlessly manage accounts on some of the most popular trading platforms in the market alongside our SparkMarkets front ends. For detailed information please reach out.

Depending on the specific jurisdiction where your brokerage will be located and licensed. We can provide a turnkey solution including a Website, Trading Platform, ERP/CRM combination, Affiliate Management System, Multichannel Chat messaging service, Payment and wallet integrations, key third party vendor integrations, as well as advice on best practices within the industry. If you already have some of these components, or equivalent components we can evaluate what your needs are and suggest solutions that fit your requirements.

Key features and benefits of a Forex CRM include:

• Lead and Client Management: A Forex CRM helps brokers identify, track, and nurture leads through the sales funnel, as well as manage existing client relationships.
• Client Portal: The CRM provides traders with a centralized web interface to access the trading terminals, account information, various setting, deposit and withdrawal options, as well as, other trading-related features.
• Back Office Automation: The CRM automates various back-office functions such as client onboarding, account settings administration, and other administrative functions.
• KYC/AML compliance: The CRM automates various KYC and AML functions such account client identity validation, background check, compliance and AML monitoring and others.
• Marketing and Analytics: Forex CRMs offer tools for targeted marketing campaigns, lead segmentation, and in-depth analytics to help brokers make data-driven decisions
• Integrations: Forex CRMs can integrate with various third-party platforms, such as trading platforms, payment gateways, and other business tools, to create a seamless and efficient workflow.

In summary, a Forex CRM is a comprehensive solution that helps Forex brokers streamline their operations, improve client relationships, and drive business growth.