SparkMarkets: Where Cutting-Edge Technology Meets Industry Expertise

SparkMarkets: Where Cutting-Edge Technology Meets Industry Expertise

SparkMarkets is a global SaaS and Technology provider

We provide fintech solutions in the online trading space. SparkMarkets solutions enhance the offering or outright power the operations of multiple FX, CFD, and Crypto Trading firms across the world.

20+
Years in the FX , CFD Industry
500K+
Traders
55+
Brokers served
18
Languages we speak: English, Russian, Ukrainian, Bulgarian, Greek, Hebrew, Arabic, Chinese, Spanish, Portuguese
4
Offices: New York City, USA; Nicosia, Cyprus; Dubai, United Arab Emirates; Hong Kong, CN;

Ignite Your Brand's Growth with SparkMarkets' Fintech Innovations: Impress your customers and outshine competitors.

Products

Our products enable businesses to grow quickly and efficiently in the Forex and CFD industry

AMS
AMS

Efficiently manage affiliate networks, drive sales. Support payment arrangements. Track performance, real-time updates

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ERP/CRM
ERP/CRM

Centralize customer relationships, automate processes, gain insights to drive growth. Includes unique information security features

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AskMe Multichannel Chat
AskMe Multichannel Chat

Centralize customer relationships, automate processes, gain insights to drive growth. Includes unique information security features

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Exchange
Exchange

A modern, attractive, user friendly and distinctive website for your brand incorporating best practices in the industry

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InvestArena
InvestArena

Collaborate and share trading ideas with other investors across the globe

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SmartBot AI
SmartBot AI

Our AI service agents enhance customer experience and efficiency, reducing costs by automating tasks and providing instant support

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Spark-Wallet
Spark-Wallet

Begin safely and securely processing crypto transactions with Spark-Wallet

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Trading Platform
Trading Platform

Intuitive with advanced charting and signals, available on all devices. Easy for beginners, advanced for experienced traders

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Turnkey Website
Turnkey Website

A modern, attractive, user friendly and distinctive website for your brand incorporating best practices in the industry

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Why SparkMarkets?

Superior Technology icon
Superior Technology

Our suite of proprietary solutions and global infrastructure enable us to offer clients uniquely valuable solutions

In-house team of experts icon
In-house team of experts

Over 200 engineers, designers, developers, and senior experts across 4 global offices solve complex challenges

Turn Key Solutions icon
Turn Key Solutions

Faster time to market with all you need to succeed

Fast and reliable support icon
Fast and reliable support

We offer solutions that work, and we are committed to supporting you every step of the way

Intuitively Interfaces icon
Intuitively Interfaces

Advanced functionality in an intuitive interface. Available on all devices: desktop, iOS and Android OS

Expedited System Roll-Out icon
Expedited System Roll-Out

Solutions you can trust, available when you need them

Use Cases

Turnkey website
Web and Mobile Trading Interfaces vs Downloadable Desktop Applications

Forex brokers can benefit significantly by offering their clients access to trading platforms through web-based and mobile interfaces provided by SparkMarkets, rather than relying solely on downloadable desktop applications.

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Ask Me Chat
Integrated Chat Solution for Bidirectional Client Communication

SparkMarkets' integrated chat solution enables forex brokers to engage in two-way communication with their clients directly through the web and mobile trading interfaces, providing numerous benefits.

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Spark-Wallet
Spark-Wallet Solution for Forex Brokers

Integrating SparkMarkets' Spark-Wallet solution can provide forex brokers with numerous advantages in processing cryptocurrency deposits and withdrawals, enhancing their overall offering and client experience. Here are some key benefits

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ERP/CRM
CRM to Boost the Re-Deposit Rate in a Forex Brokerage

Implementing SparkMarkets' CRM solution can help forex brokers significantly improve their client re-deposit rate, leading to increased revenue and client retention.

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ERP/CRM
CRM to Boost the Efficiency of the Retention Team

Implementing SparkMarkets' CRM solution can significantly enhance the efficiency and effectiveness of a forex broker's retention team, enabling them to proactively identify and address client churn risks.

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ERP/CRM
CRM to Boost Conversion Throughout the Sales Pipeline

Implementing SparkMarkets' dedicated CRM solution can provide forex brokers with numerous advantages in optimizing their sales pipeline and boosting conversion rates at various stages.

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Ask Me Chat
AskMe Multichannel Chat Solution to Enhance Client Communication

Implementing SparkMarkets' AskMe multichannel chat solution can provide forex brokers with numerous benefits in improving client communication and enhancing the overall user experience.

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ERP/CRM
CRM with Flexible Access Control for Sales and Retention

Brokers using MT4 and MT5 platforms typically provide their Sales and Retention teams with access to the MT4/5 Manager tool.

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Turnkey website
Turnkey Complete Forex Brokerage SaaS Setup

This use case highlights the advantages of adopting a turnkey, complete Software-as-a-Service (SaaS) solution for forex brokers.

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Turnkey website
Benefits of Using a Turnkey Brokerage Website Solution from SparkMarkets for Forex Brokers

Leveraging a turnkey brokerage website solution from SparkMarkets can provide forex brokers with numerous advantages and streamline their operations.

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ERP/CRM
Dedicated CRM in a Forex Brokerage to Track Marketing Channel Effectiveness

A dedicated Customer Relationship Management (CRM) system can provide forex brokers with valuable insights and tools to effectively track the performance of their marketing channels, optimize conversion rates, and enhance client activation.

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Turnkey website
Dedicated CRM in a Forex Brokerage as a SaaS Setup

A dedicated Customer Relationship Management (CRM) system, offered as a Software-as-a-Service (SaaS) solution, can provide numerous benefits to forex brokers.

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ERP/CRM
Benefits of Using a CRM in a Forex Brokerage to Track Online Clients and Their Trading Devices

Integrating a Customer Relationship Management (CRM) system with trading platforms can provide forex brokers with valuable insights into their clients' online activities and trading behavior.

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Trading platform
Trading Platform with Progress Indicator

This use case illustrates the benefits of having a trading platform that incorporates a progress indicator to guide users through the steps involved in executing a withdrawal request.

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Trading platform
Trading Platform with Integrated Autochartist Trading Signals

Every trader has faced this challenge, you just opened the account and funded it and now what? There are hundreds of instruments moving up and down. What should you do if you just want to make money?

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Ask Me Chat
SparkMarkets' AskMe Multichannel Chat Solution

Implementing SparkMarkets' AskMe multichannel chat solution can provide forex brokers with numerous benefits in improving client communication and enhancing the overall user experience by enabling two-way communication over popular messaging platforms like Telegram and WhatsApp.

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Turnkey website
Advanced Affiliate Management System

An effective affiliate management system streamlines the process of managing and optimizing affiliate partnerships, enabling brokers to maximize their reach and revenue potential.

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Trading platform
Trading Platform with Progress Indicator for Withdrawal Requests

This use case illustrates the benefits of having a trading platform that incorporates a progress indicator to guide users through the steps involved in executing a withdrawal request.

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Trading platform
Ticket-Based Trading Platform

Traders often face challenges when trying to effectively manage their market exposure and risk, especially when trading across multiple asset classes or instruments.

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The Value we bring

20%
Volume Increase with built-in signals
2
Weeks to launch a new brand
40%
Productivity boost with our AMS
25%
Better conversion with our CRM
What types of trading instruments are supported?

Our trading platform supports a wide range of trading instruments, including major, minor, and exotic currency pairs, as well as CFDS based precious metals, commodities, Indexes, Individual Stocks and DeFi instruments.

What is an FX/CFD CRM?

A Forex/CFD CRM (Customer Relationship Management) system is a specialized software as a service solution designed for brokerage firms to manage and automate various aspects of their business operations.

What is your trading platform?

Our FX trading platform is a comprehensive software as a service solution that provides an intuitive and user-friendly yet robust interface for traders to execute trades based on the global foreign exchange markets or contracts for difference based on Stock Indexes, Individual Shares, Metals, Commodities or DeFi markets. It offers a wide range of features and tools to support various trading strategies and risk management practices.

I am building a financial information website and would like to have some widgets that show market prices in real time, can you help me?

Yes. Please check our widgets page here. Customize the size and layout and then simply cut and paste the code onto your page.

I would like to enhance my sales by working with Affiliates, but I do not have a technology solution for this?

Our SparkMarkets Affiliate Management System (AMS) is built to support multilevel Affiliate relationship with a diverse set of payout models. Not only does it allow both your team and the affiliate to track their pipeline in detail we also have a web and mobile interface for the Affiliate where they can track their payouts in real time.

Does the SparkMarkets ERP/CRM support other trading platforms?

Yes. Our ERP/CRM allows you to seamlessly manage accounts on some of the most popular trading platforms in the market alongside our SparkMarkets front ends. For detailed information please reach out.

I am looking to launch an FX/CFD brokerage, how can SparkMarkets help me?

Depending on the specific jurisdiction where your brokerage will be located and licensed. We can provide a turnkey solution including a Website, Trading Platform, ERP/CRM combination, Affiliate Management System, Multichannel Chat messaging service, Payment and wallet integrations, key third party vendor integrations, as well as advice on best practices within the industry. If you already have some of these components, or equivalent components we can evaluate what your needs are and suggest solutions that fit your requirements.

What are the functions of an FX/CFD CRM?

Key features and benefits of a Forex CRM include:

  • Lead and Client Management: A Forex CRM helps brokers identify, track, and nurture leads through the sales funnel, as well as manage existing client relationships.
  • Client Portal: The CRM provides traders with a centralized web interface to access the trading terminals, account information, various setting, deposit and withdrawal options, as well as, other trading-related features.
  • Back Office Automation: The CRM automates various back-office functions such as client onboarding, account settings administration, and other administrative functions.
  • KYC/AML compliance: The CRM automates various KYC and AML functions such account client identity validation, background check, compliance and AML monitoring and others.
  • Marketing and Analytics: Forex CRMs offer tools for targeted marketing campaigns, lead segmentation, and in-depth analytics to help brokers make data-driven decisions
  • Integrations: Forex CRMs can integrate with various third-party platforms, such as trading platforms, payment gateways, and other business tools, to create a seamless and efficient workflow.

In summary, a Forex CRM is a comprehensive solution that helps Forex brokers streamline their operations, improve client relationships, and drive business growth.

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