Automate support and retention with SmartBot AI
AI-Based ChatBot for Instant Support
An AI-based ChatBot can be always on standby to quickly and efficiently handle queries from your traders thereby increasing customer loyalty to your brand.
Advanced Retention Bot for Engaging Discussions
Our advanced Retention Bot can even discuss current events and trading strategies with your customers.
Universal Chat and Messaging Communication Solution
- Works on all devices
- Supports thousands of concurrent chat sessions at the same time 24/7
- Records database assists with Compliance and Supervisory Reviews
- Allows for proactive chat prompts
- Leads and account can use their favorite messaging platform
AskMe Chat Features and Benefits
Customers often prefer to handle business matters over a messaging platform when possible
Robust security measures including access controls and encryption to ensure that your client's data is secure
All sessions are recorded and stored securely for supervision and compliance review
Efficient resource utilization across messaging services so that client chats are picked up without delay
Approved templates can be provided to be used to ensure consistency and customer satisfaction
AI bots engage thousands of clients on many topics, providing high-touch service at a fraction of the typical cost
Advanced Admin Panel for Staff
- 1:1 Communications with clients'
- Mass message broadcasting
- Deep analytics of conversations, telemetry and feedbacks
Faq
We continuously invest in the development of the software, releasing updates and improvements on a regular basis to ensure you always have access to the latest features and functionality.
You can cancel your subscription at any time, and we will work with you to ensure a smooth transition and the preservation of your data.
Absolutely, we offer walkthrough sessions to make sure you can test extensively before you commit to a subscription.
No, the pricing is transparent, and we do not charge any additional fees for standard features or support.
Yes, the software is offered on a flexible, subscription-based pricing model, allowing you to scale up or down as needed.
Yes, the software is highly scalable and can be easily expanded to support increasing user volumes and additional communication channels.
The software is designed to comply with relevant financial regulations, including record-keeping, data privacy, and security requirements.
Absolutely, the software's features, such as proactive chat invitations and lead capture forms, can be leveraged to support your sales and marketing efforts.
The software offers comprehensive reporting and analytics, including metrics on chat volume, response times, customer satisfaction, and agent performance.
While chat supports multiple languages, real-time translation capabilities are an add-on that we can provide upon request.
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